cover
Services Marketing : integrating customer focus across the firm
Zeithaml, Valarie A.Bitner, Mary Jo

Edisi
2nd
ISBN/ISSN
0-07-231221-1
Deskripsi Fisik
xxviii, 620 p. : ilus. ; 27 cm
Judul Seri
-
No. Panggil
658.8 ZEI s

Edisi
2nd
ISBN/ISSN
0-07-231221-1
Deskripsi Fisik
xxviii, 620 p. : ilus. ; 27 cm
Judul Seri
-
No. Panggil
658.8 ZEI s

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